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As one person I cannot change the world, but I can change the world of one person

Newsletter 82  |  August 2008

P.O. Box 13600, NOORDSTAD, 9302          E-mail: info@etniquetravel.co.za
Tel: (051) 406 2500                    Fax: (051) 436 3793


AFTER HOURS EMERGENCY TELEPHONE NUMBER:  083 461 2561

Featured Article:
 

PROUD TO BE SURE … FOR SURE!

 

Unity is strength. To be in the fortunate position as  part of the Sure Group, consisting of 120 outlets throughout South Africa and Namibia, offers Sure Etnique Travel the opportunity to attend the recent bi-annual License to Travel Congress at the beautiful Arabella Convention Centre and Spa in Kleinmond.

Keynote speakers were Jake White on the basics of a winning team, Nolin Burris, international authority from Vancouver on travel-related solutions, strategies and ethics, William Janisch, global specialist in Social and Environmental Accounting on Empowerment Success, and Roelof Botha, well-known financial journalist and tutor on the economical future and forecast of the travel industry in  an changing environment.

On a lighter note, each evening consisted of lots of fun and laughter: a Secret agent’s Mask Ball and the Austin Powers Groove party, with comedian Alan Committie at his best!

Ample opportunity for networking with both colleagues and travel operators was created over the three-day period.

A word of thanks and congratulations to Vanya, Pierre and the congress-team on one of the best congresses I have ever attended. We all are looking forward to our next congress and get-together!

- Johann

Travel Stories:
 

MAGICAL ALASKA:
STILL AN UNSPOILED WONDERLAND?

 

 

 

Mount Denali and Prince William Sound

We have been privileged to explore and enjoy some of the most diverse, serene and breathtaking landscapes on the different continents: the dolerite peaks of Torres del Paine in the Chilean south, the wild west desolated forests of Tasmania, the barren moon landscapes of Arizona, Nevada and Utah, the ice glaciers and fjords of western Norway, the Plitviça region of forests, lakes and falls of Croatia, the contrast of fire and ice on the Iceland island; just to name a few.

When visiting Alaska, two distinct regions are visited: either an Inside Passage cruise, visiting the towns of Juneau, Ketchikan and Sitka, with all the complimentary scenery of fjords, glaciers and islands; or the almost robust, less visited interior park-landscape of Denali and the Arctic Park, north of Anchorage.

   

The diversity of the Alaskan National Parks speaks for itself: one can only observe the Gates of the Arctic Park and Preserve, as well as Kobuk Valley by seaplane; to reach the Katmai Peninsula, or Lake Clark Preserve, you have either the option of a plane or boat. Visitors to all these areas are limited, you are all on your own in the wilderness; these options are therefore only for the explorers and very brave at heart!

We had the fortunate opportunity to visit the Denali Park and Preserve, stayed at the Denali Outback Lodge, reached only by an official park-bus, after a day’s drive from the gate. Every year only a small percentage of visitors are privileged to share this with other nature lovers!

   

En route to the Park, we overnighted at a rustic little B&B, the Fireweed, near Talkeetna, a small outback town, and perfect antidote to the harried modern lifestyle. With some 850 souls, this is the hub for most of the scenic flights to Mount Denali, the second highest mountain peak in the world! Only some 2 and a half thousand meters lower than Mount Everest, Mount McKinley, or Denali, (a name preferred by the locals and meaning the high one), is symbol to the interior of Alaska.

Alaskan summertime is known for its rain and overcast skies; however, when we arrived at Talkeetna, the blanket of thick solid clouds was slowly sliding away, faintly introducing the High One in a distance!

   

The next two hours were to become my special gift of visual memories to take along with me to nurture the rest of my life. The pilot, with 25 year’s experience of flying this scenic route in his monoplane with ski’s to land in the snow, told me that even he can count these very special weather circumstances over the many years on his one hand.

The two of use took off late afternoon and flew some 60 kilometres in a northerly direction. In front of us a magic scene was unfolding: a soft golden glare on the snow-capped peak, breaking through the cotton-like clouds, forming a layer halfway up the mountain. To the western side, the rainy clouds were rolling away, with the only evidence of the past two weeks of rain in the double rainbow!

   

We circled twice the cluster of peaks, Mt Hunter, Foraker, Koven, Brooks, Mather and Silverthrone, before making a final approach to touch down with the ski-plane in an ice-covered enclave, surrounded by snow and solid rock formation.

There we were, small specks in a total silence of God’s perfect creation; a sight that only a few fortunate mountaineers can experience conquering mountain heights after days of exposure to the toughest elements of nature. I could just breathe in the total beauty and could not stop taking hundreds of memory capturing photos of the stage-play that was unfolding in front of me.

   

Upon our return at about eight-o-clock that evening (and the sun was still casting its last rays on Denali), I could understand why the Alaskan Aboriginals expressed their thoughts when sensing their holy mountain: see Denali, and die…

Dominated by the magnificent Mount Denali, the Denali National Park and Preserve is one of the world’s greatest wildlife sanctuaries; not necessarily only because of the specific variety of wildlife, but more so because of the ever presence of the almost eerie Mount Denali.

The next three days we witnessed breathtaking moments in the wild of the park: a golden eagle soaring of the cliffs of Polychrome Pass, a herd of white Dall’s sheep resting on a green shoulder of Primrose Ridge; the mother and cub grizzly rambling over the tundra at Sable Pass, the rare silver wolf with her seven youngsters, leaving their den for the first time at Thorofare Pass, the lonely caribou stag at Stony Hill. All with the staggering guarding sentinel of Mount Denali as a perfect backdrop to the staged natural beauty.

   

But maybe the dedicated beaver at Wonder Lake, meticulously re-modelling his hive for the approaching wintertime, completed the story of the wild: yet, every time a new visitor will experience a totalling different story!

One can savour the atmosphere of Prince William Sound on a day cruise aboard the Klondike Express, a catamaran exploring some 26 glaciers on a 200 kilometre route, or from the air get overall views of the vast concentration of glaciers flowing into the natural enclosed bay by seaplane.

     

From Anchorage, Whittier as gateway to the Sound, is reached via the southbound Seward Highway through the Anderson Tunnel, a single lane tunnel used by both vehicle and rail.

Nestled between the Chugach Mountains and the Gulf of Alaska, and almost 15 times the size of San Francisco Bay, Prince William Sound provides a secluded home for millions of seabirds and fish: Bears, bald eagles, puffins, whales, otters and sea lions all come to feast on the bounty of this hidden world of contrasts and beauty.

A disaster struck, when an oil spill heavily damaged the ecology of the area; the oil has sunk into the beaches below the surface and is still sometimes uncovered after storms and high tides. What lasting effect this lurking oil will have on the total area is still being studied and remains the topic of much debate by the locals.

     

Here tidewater glaciers crash to the sea while hundreds of forested islands and quiet bays offer a peaceful haven to those water travellers who can linger and explore.

This Sound is reckoned to be one of the most beautiful bodies of water in the world. Its jumble of islands and 2500 kilometres of ragged coastline, with hundreds of coves, bays, lagoons, narrows, fjords and 150 glaciers, of which some 20 ice-blue glaciers feed into the cold waters of the bay. This is the most highly density of glaciers to be found anywhere in the world.

It’s thrilling to visit pristine areas unchanged for a thousand years. But how can more and more people enjoy the experience without endangering that very wilderness? May be only by changing our attitude and view on conservation of our natural habitat.

   

 

Some people say there are no more frontiers to explore and enjoy, without leaving this planet. But they are forgetting about Alaska…

 

 

 

- Johann & Monique

   
Letters from our Customers:
 

OUR INBOX

 

We’re listening to what YOU have to say

  • “Hi Tessa. just to let you know we are back. Everything went well and we had a great time. Thank you for all your efforts.”
    Steven Haswell. Laduma Sales & Merchandising, Bloemfontein
     

  • “Hi Lizelle M & Lizelle vd H, baie dankie vir die professionele en vriendelike wyse waarop julle ons gehelp het, veral nadat ons nog 'n kansellasie gehad het ook. Ek sal regtig met vrymoedigheid mense na julle toe verwys”.
    Lizette Pretorius, Department of Public Management
    Faculty of Economic & Management Sciences,
    UFS, Bloemfontein
     

  • “Dear Melanie, thank you very much for all your help in sorting out our travel arrangements and accommodation. It all went very well, and we are glad to be back. Once again, thank you so much for your help, very much appreciated.”
    Mr & Mrs Trichard -  Australia
     

  • Hi Tessa, what a wonderful holiday, we had such fun without the men. Wimbledon was wonderful and the first day that we went we sat so near to the court that you could almost touch the players. Saw the most incredible tennis, managed to go everyday, the days that we did not have tickets, we queued and managed to get entrance to the grounds each day. Only one that I did not get to see was my favourite Nadal. Even saw Cliff Richards. We were most fortunate to have very little rain - 20 minutes at the most. Saw a musical in London called Wicked, based on Wizard of Oz (highly recommended). Sipped on Pimms and strawberries and cream every day. Turkey was fantastic, dont know if it was just that we were two girls on our own, had the men eating out of our hands, very friendly and helpful. One of the lads from the hotel took us out to the backpackers area for drinks, and I think Diane has invited about 10 turks for the world cup. We stayed in a fantastic hotel and will defintely go back to the same one again, breakfast was just turkey food and there was no liquor allowed in the hotel, but plenty of pubs in vacinity.  sending through a photo of hotel. You can really recommend Istanbul to your clients as a tourist destination and the hotel which was very inexpensive. Had we stayed in five star hotels we would have had to make use of company transport to get anywhere, we were right in the middle of the touriest district, could walk to the bazaar, blue mosque and palace. Turkish airlines one of the best that I have been on, lots of leg room, almost as much as business class. They serve all night and we had plenty of wine.  Highly recommended. Thanks Tessa for all your help with airline tickets etc.  Oh yes seats may be prebooked 24 hours before the flight on the internet. must remember for next time.
    Jenny Smith, Bloemfontein
     

  • “Nerina, dankie vir al ons reëlings, veranderinge, rondskuif en 7 kaartjie na Europa en VSA.  Sien uit na nog  besprekings einde Oktober.”
    Prof Esta van Heerden, Department of Biotechnology, UFS
     

  • “Hi Nerina, wil net weer baie dankie sê, ons het ons reis vreeslik geniet. Sal jul definitief aanbeveel. Het gesê ek sal jou laat weet van die bagasie se wrap. In JHB wrap Emirates wel die bagasie self gratis voordat jy inweeg.  In London moes ons betaal om dit te laat wrap. Jy kan aan jou kliënte so deurgee, daar was ‘n paar mense wat buite betaal het om bagasie te wrap en toe is dit gratis binne.”
    Anneri Bosch - Bosch Finansiële Dienste, Bloemfontein
     

  • “Tessa, we are back, safe and sound .... the trip to and from was wonderful without any hiccups, everything went smoothly and well. I can recommend SAA and their pilots. Our thanks to you for the efficient and friendly way you organised everything.”
    Hendrik and Engela Erasmus, Ventersburg
     

  • “Beste Nerina, ek en Ina is terug uit Kanada en wil net graag dankie sê vir die bekwame wyse waarop jy al ons reisreëlings getref het.  Virgin Atlantic is beslis, wat ons betref, beter as SAL, maar die ou sitplekkies is ook maar besonder nou.  Iemand het êrens besluit om die pret uit oorsese vlugte te haal.  Ek moet sê Air Canada beïndruk ons elke keer meer en meer.  Eienaardig genoeg wou SAL ons nie toelaat om elkeen meer as 20 kg bagasie vanaf Johannesburg na Bloemfontein te bring nie ten spyte daarvan dat ons vanaf Bloemfontein na Johannesburg gevlieg het met swaarder bagasie.  Die sekuriteit op Vancouver grens ‘n bietjie aan belaglikheid.  Aan die einde van die dag egter, was dit ‘n baie suksesvolle toer en jou bydrae daartoe was onvermydelik.”
    Adv Hans en Ina de Bruin, Bloemfontein

Travel Information:
 

SNIPPETS

 

VISA REGIME
THE UK IS ONE STEP CLOSER TO INTRODUCING A VISA REGIME FOR SOUTH AFRICAN TRAVELLERS AFTER THE RESULTS OF ITS VISA WAIVER TEST SHOWED THAT SOUTH AFRICA, ALONG WITH 10 OTHER COUNTRIES, POSES A SIGNIFICANT THREAT TO THE UK. THE OTHER COUNTRIES ARE BOLIVIA, BOTSWANA, BRAZIL, LESOTHO, MALAYSIA, MAURITIUS, NAMIBIA, SWAZILAND, TRINIDAD AND TOBAGO AND VENEZUELA. THE HOME OFFICE IS GIVING THESE COUNTRIES UNTIL THE END OF THE YEAR TO REDUCE THE RISK THEY POSE OR FACE VISA REQUIREMENTS FOR SHORT-TERM VISITORS. THE UK GOVERNMENT SAYS IT WILL WORK WITH THE COUNTRIES OVER THE NEXT SIX MONTHS AND IF THEY CAN SHOW EVIDENCE OF CHANGE THERE WILL BE NO NEED TO INTRODUCE A VISA REGIME. A FINAL DECISION WILL BE MADE EARLY NEXT YEAR.

THE CRITERIA FOR THE VISA WAIVER TEST INCLUDED:

  • PASSPORT SECURITY AND INTEGRITY

  • CO-OPERATION OVER DEPORTATIONS OR REMOVALS FROM THE UK

  • LEVELS OF ILLEGALS WORKING IN THE UK AND OTHER IMMIGRATION ABUSE

  • LEVELS OF CRIME AND TERRORISM RISK POSED TO THE UK

  • HOW EACH COUNTRY’S GOVERNMENT DEALT WITH THESE ISSUES

DYNAMIC CURRENCY CONVERSION
DYNAMIC CURRENCY CONVERSION
(DCC) PROGRAMMES ARE BECOMING INCREASINGLY WIDESPREAD. MERCHANTS WHO PARTICIPATE IN THEM ARE SUPPOSED TO ASK WHETHER YOU WANT TO BE CHARGED IN DOLLARS OR THE LCOAL CURRENCY, BUT THEY DON’T ALWAYS DO SO. AND EVEN IF THEY DO OFFER YOU A CHOICE, THEY MAY WELL AVOID MENTIONING THE ADDITIONAL SURCHARGES. THE GOOD NEWS IS THAT YOU DO HAVE A CHOICE. BEFORE YOU CHARGE SOMETHING, ASK THE MERCHANT WHETHER HE OR SHE PLANS TO DO A DCC. IN SUCH A TRANSACTION THE CREDIT CARD PROCESSOR (SHOP, RESTAURANT OR HOTEL, NOT VISA OR MASTERCARD) CONVERTS THE CURRENCY AND CHARGES IN THE LOCAL COUNTRY’S CURRENCY. IN MOST CASES YOU’LL PAY THE MERCHANT A 3% FEE FOR THIS SERVICE IN ADDITION TO ANY CREDIT-CARD COMPANY AND ISSUING BANK FOREIGN-TRANSACTION SURCHARGES.

LUGGAGE
ON CHECK IN, AND WHERE APPLICABLE, IT IS YOUR CHOICE TO BOOK YOUR LUGGAGE THROUGH TO YOUR DESTINATION. HOWEVER, IT IS OUR RECOMMENDATION THAT IF THERE IS MORE THAN 4 HOURS CONNECTING TIME BETWEEN DOMESTIC AND INTERNATIONAL FLIGHTS, TO ONLY BOOK YOUR LUGGAGE TO JOHANNESBURG/CAPE TOWN, DUE TO REPORTS OF PILFERAGE BEING RECEIVED.  THIS APPEARS TO BE MORE APPARENT WHEN LUGGAGE IS LEFT TOO LONG, UNATTENDED, IN LAYOVER.

INTERNATIONALLY, LUGGAGE IS BEING MISPLACED - IF TRAVELLING WITH A COMPANION, IT IS A THOUGHT TO "SHARE" YOUR PACKING - YOU PACK SOME OF YOUR PERSONAL EFFECTS IN THEIR LUGGAGE, AND VICE VERSA, THEREBY TRYING TO ELIMINATE ANY POSSIBLE INCONVENIENCE, SHOULD YOUR LUGGAGE BE DELAYED.  IT IS ALSO OUR SUGGESTION TO PACK A CHANGE OF CLOTHES IN YOUR CARRY ON HAND LUGGAGE. IF LUGGAGE IS DELAYED OR LOST, THIS MUST IMMEDIATELY BE REPORTED TO THE AIRLINE ON ARRIVAL AND PLEASE TAKE NOTE OF ALL THE TRACKING NUMBERS AND KEEP A COPY OF ANY DOCUMENTATION, FOR FURTHER INVESTIGATION. 

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