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“No one realizes how beautiful it
is to travel until he comes home and rests his head on his old,
familiar pillow”
Newsletter 69 | July 2007

P.O. Box 13600, NOORDSTAD, 9302 E-mail:
info@etniquetravel.co.za
Tel: (051) 406 2500
Fax: (051) 436 3793
AFTER HOURS EMERGENCY TELEPHONE NUMBER:
083 461 2561
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BUSINESS ETHICS AND VALUES @
SURE ETNIQUE TRAVEL |
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Businessmen are constantly confronted to make choices in their
business. Ethics is about how we meet the challenge or do the right
thing, even though this may cost more than we may want to pay.
Making money only, does not oblige people to forfeit their honour or
their conscience. However, people might sell their souls and live
with a good conscience on the proceeds.
We often
find that business values are bent or stretched to motivate a
certain less ethical choice made in the world of business. As you
sometimes will have within the same family, a specific
differentiation of values, in the same way one might find it within
a partnership, franchise or grouping in business. Ultimately,
business ethics should be neither negotiable, nor flexible, but
clearly defined and adhered to by all within a specific business.
We at
SURE ETNIQUE TRAVEL
pride ourselves in the way we have conducted business for the past
10 years. Although the travel scene in Bloemfontein will change
within the next few months, we will remain an autonomous,
independent business owned by the same people who originally
initiated it some 10 years ago.
As in
the past, we endeavour to provide a true professional service, based
on specific values, to all our customers. You can expect full
transparency on all our business deals with you, full dedication to
your requirements by our consultants, as well as specific personal
travel information and inputs seldom experienced within our industry
and surely never on the internet! Those familiar to our personal
service, will know what we mean… (refer letter Prof Tienie Crous).
- Johann Beukes
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LUXEMBOURG - A country and a
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A small country
often overlooked when planning an overseas vacation, is the Grand
Duchy of Luxembourg, southeast of Belgium and between France and
Germany. During a visit in June this year my wife and I discovered
that it indeed is worth a visit. Packed into its small territory of
2 586 sq km you will find beautiful scenery, a world famous wine
region, many impressive medieval castles and churches, interesting
villages, and historical artifacts dating back to the time of the
Roman occupation. And the capital, Luxembourg City, is most
impressive.
Luxembourg was
once part of Charlemagne’s empire, but became an independent state
in 963. But over the centuries different countries such as Spain,
France, Austria and the Netherlands held the country. In 1815 it
became a grand duchy, lost half of its territory to Belgium in 1839,
but gained a larger measure of autonomy, attaining full independence
in 1867. During both World Wars Germany occupied the country, but
Allied troops liberated it in 1944. The so called Battle of the
Bulge brought mass destruction of much of the Grand Duchy, but
within a remarkably short time after the war the damage was
restored.
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Luxembourg
is the world’s only grand duchy, home to an estimated 480 222
residents (July 2007), with about a fifth residing in Luxembourg
City. It is a hereditary constitutional monarchy, with HRH Grand
Duke Henri ascending the throne in October 2000. He and his
wife, Maria Teresa, are the parents of five children, with Crown
Prince Guillaume the eldest. The country and city is ranked by a
leading worldwide consulting organization as the world’s top for
personal safety and security, and enjoys an extraordinary high
standard of living, with the highest or second highest income
per capita of any country in the world (depending on which
source you consult). It is therefore no wonder that about 122
000 foreign cross-border workers commute to Luxembourg daily or
weekly - primarily from France, Belgium, and Germany. It has the
highest concentration of banks with their headquarters in the
European community. The life expectancy of all its citizens is
79.03 years (females 82,52 years!). Literacy is 100%. All 5 227
km. of its roadways are paved. Gasoline prices are the lowest
Europe, so fill up before you leave! |

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The topography
varies: in the central region gently rolling hills with broad,
shallow valleys, the green mountains of the Ardennes in the north
with its deep wooded valleys spiked with sharp, craggy hills crowned
with castles, and the steep slopes down to the Moselle’s flood plain
in the south. Most of the country can be seen on day trips from the
capital - nowhere more than a couple of hours’ journey away. With
moderate temperatures (mild winters, cool summers) Luxembourg is a
great destination any time of year, but the best times are between
mid-April through mid-October. Three languages are primarily spoken:
the national language Luxembourgish, German and French. However,
English is also widely spoken, especially in the city and
surrounding areas.
The history of
Luxembourg City
is closely connected with that of the country itself. It originated
in Roman times when camps were established at the crossroads of
trading routes between Metz and Liege, and Trier and Paris. It is
situated on one of the most spectacular sites of any capital in
Europe: on a rocky promontory where the valleys of the Pètrusse and
Alzette Rivers, which meet here, forms deep canyons around, natural
obstacles to invading forces. Today only a small portion of the
original fortifications can be seen; now beautiful parks cover the
terrain once occupied by strong forts, and many bridges span the
gullies, such as the Adolphe Bridge (1899 - 1903), separating the
Old Town from the modern one.
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We entered
Luxembourg on the afternoon of June 22 by car from France to the
south. When we reached the city, we saw thousands of people
crowding into the centre city. Every parking space was taken up,
and all parking garages were fully occupied. We had to park our
car more than a kilometer away from our hotel. There we
discovered that we had arrived on the eve of the National Day!
Since the 18th century this day was celebrated on the
sovereign’s birthday. In 1961 it was decided that due to the
weather this celebration would be transferred to the 23 June of
each year. Festivities commence on the evening before. We could
not believe our luck!
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The day began
with the changing of the guard (which we unfortunately did not see)
in front of the Palais Grand-Ducal. But at 22:00 that evening
there was a torch-lit parade through the center of the Old Town.
The streets were decorated with banners and colourful lights, and
packed with people celebrating, dancing, with rock, pop and folklore
concerts, as well as dj’s and street musicians entertaining the
crowds, and livening up the streets, bars and cafes until dawn. At
24:00 the crowd gathered at the central square for a dazzling
fireworks display.
The next morning
we got up early, and walked to the nearby Old Town. The streets were
empty, with everyone taking the day of and sleeping late. To our
amazement the same streets which were a few hours ago packed with
throngs of celebrators had already been spotlessly cleaned and
washed! We were in time to see the beginning of the day’s
celebrations with a military parade, followed by a Te Deum service
at the majestic Cathèdrale Notre-Dame (for the royal family,
government officials and special guests only. A red carpet was
rolled out along which the celebrities entered the cathedral. The
monarch and his wife arrived in his official vehicle bearing the
royal flag on the bonnet. I took the opportunity of taking a
photograph of my wife standing next to this luxurious Bentley! After
the Te Deum, a 101-gun salute was fired outside the cathedral.
Celebrations open to the public took place afterwards at various
locations, with interesting parades and marches.
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There is not
enough space available to describe the main sights to be seen in
this interesting city. I can only mention the marvelous views to
be found from around every bend along the cliff path,
called “the most beautiful balcony in Europe”, the Palace
and its surroundings, the Cathedral, whose slender black
spires dominates the city’s skyline, the remaining
fortifications , and museums like the National and
Pescatore museums.
A very
economical way to see Luxembourg and its major attractions is to
buy the Luxembourg Card, providing free access to the
national public transportation network, free admission to 40
attractions, and discounts for others. The price is very
reasonable - only EUR 10 for the one-day individual card. |
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We drove north
through Luxembourg, from where we entered Belgium. On the way we
admired the beautiful countryside, sometimes turning of to some of
the smaller towns, like the beautiful Clerveaux built around
a loop of a river, and topped with a castle dating from the
12th century. The
Battle of the
Bulge Museum
inside recounts this battle. The castle also exhibits a moving
collection of photographs by Edward Steichen, called the Family
of
Man.
Next to the castle stands a Medieval Gothic Cathedral.
We did not have
the time to visit the valley of the River Moselle, which forms the
border with Germany, and where the excellent Moselle wines are
produced. However, we took the opportunity to taste some of the
excellent white wines produced there, like the fruity Rieslings, the
delicate Pinot Blancs and the flowery Gewürtztraminer. I think we
should return to Luxembourg to taste more of this fascinating
country!
- Manie Wolvaardt
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Letters from our Customers: |
We’re listening to what YOU have
to say
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"Dear Johann, I sincerely wish to
express my thanks to you and your staff for the excellent service
and support rendered during my colleague, Rudolf van Buuren and my
official visit to Turku (Finland), Bremen (Germany), Vienna and
ulmitately Kufstein in Austria, during June 2007. I can modestly
claim to have travelled all over the world, making use of the
services of several agencies throughout the years. However, what
I experienced during this visit, is in a class of its own, far
above anything else! The trouble that your staff went to in
preparing our travel arrangements in every detail, is unmatched.
In all circumstances and at every airport, we never doubted the
outcome of our next step. We would literally study our itinerary
beforehand and then know exactly what to expect at each airport or
hotel. However, even being an experienced traveller, there is
always the unexpected and the unforeseen. It felt to me that
Etnique always had solutions ready for such occasions. Although I
prefer making my own arrangements and being in control of my
comings and goings, your staff have also foreseen that. Thanks for
treating me as an individual and listening to my needs, thanks for
not deciding what I must do and for never letting me feel one of
the herd that must be satisfied with the standard format. Unique,
different service distinguishes Etnique from the rest. My
congratulations!"
Prof Tienie Crous, Dean, Faculty of
Economic and Management Sciences, UFS
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”Yolande, wil net graag vir jou
bedank vir jou puik reelings en wenke. Alles het vlot verloop, en
ons het dit regtig vreeslik baie geniet. Die valle was
oorweldigend mooi en die vlakvark was toe regtig so lekker sag en
heerlik. Mooi bly, lekker dag..”
Ima Barnard - Welkom
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“Dear Melanie, thank you very
much for your prompt and efficient attention to my USA problems.
In the end I managed to sort them out with Delta. I was feeling so
rotten that the cost of doing so was of little importance. I must
say that Etnique has always given me the very best service, first
Tessa, who was amazing, and now you. I hope we can do business
again in the future although I am no longer in Bloemfontein.”
Judge Conradie - Cape Town
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“Hi Tessa, I did promise you an
e-mail, but since then the world has just gone a little crazy, so
before I trek off to Jhb tomorrow for the Gauteng reunion and
Durban the next week for the Durban reunion and … I will write a
short note to thank you very much for all the hard work in
preparing for what turned out to be a lekker trip to England. I
enjoyed my time in London – even though I discovered that I was
not used to walking around parks the size of Hyde Park. All the
arrangements for that leg of the journey were superb. I found the
train trip up to Carnforth quite an experience and as I said to
you the only hitch there was having to use my best English accent
to discover what to do when the main line train was delayed.
Unfortunately it rained while I was up in the North West but I
must say that it is a really beautiful part of the world. The
flight back also went without a hitch even though people were
trying to blow up Glasgow airport the day before. Carol and I are
talking about next year so we will be in touch some time. Sorry
no chocolate cake this time but have to work off those holiday
pounds (I speak like a pommy now).
Chris Thomas, Head Master, Saint
Andrews School, Bloemfontein
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“Hallo Lizelle, Ons drie stuur
hierdie briefie met baie liefde en om dankie te sê vir die moeite
wat jy gedoen het om die toer vir ons so lekker en onvergeetlik te
maak. Die toer plan was baie mooi uiteengesit en het dit vir ons
so maklik gemaak om te weet wanneer om waar te wees. Ons sal
regtig in die toekoms weer van Sure Etnique Travel gebruik maak en
dit vir ons vriende aanbeveel. Ons vlugte met British Airways en
Air-France was baie aangenaam, maar wil vra dat julle tog die
mense wat van Air-France gebruik maak bedag sal maak op die gewig
van hul bagasie aangesien hulle baie streng is en ons groot boetes
betaal het. Ons week in Spanje waar ons op ons eie aangewese was,
was een groot fees, ons dank aan Manie vir die aanbeveling.
Weereens was die toerplan en padaanwysings foutloos wat dit vir
ons baie vergemaklik het. So wil ons dan ook die 12 dae "European
Whirl Tour" met Trafalgar aanbeveel. Lizelle, baie-baie dankie vir
jou moeite en hulp met die reëlings, dit word opreg waardeer.
Etnique en Trafalgar is 'n puik span!”
Laura Fouche - Schweizer-Reneke
Grietjie van Wyk - Schweizer-Reneke
Marianne de Villiers - Lichtenburg
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“Hi Maquida, baie dankie vir al
jou insette vir ons reis na Rome en Parys. Parys was werklik
fantasties en een van die hoogtepunte van ons reis - ja! Ek het my
en Andri op ‘n foto met die Eiffeltoring in die agtergrond!
Sorrento is uniek, die kusstreek is werklik beeldskoon en ons was
selfs op die “Isle of Capri”, daar is ‘n lied van heelwat jare
terug oor die eiland. Tussen Napels en Sorrento is Pompei wat ‘n
mens moet besoek; wat ‘n ondervinding om tussen bouvalle van meer
as 2300 jaar gelede rond te loop.”
Prof Pieter van Wyk, Sentrum vir
Konfokale- en Elektronmikroskopie, UFS, Bloemfontein
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“Geagte Johann, ek het die naweek
‘n probleem gehad en julle noodnommer geskakel. Yolandé het my gou
teruggebel, en was dadelik kantoor toe gewees om ons te help. Ons
werk gewoonlik met Marié, en as gevolg van die goeie werk wat sy
reeds Donderdag gelewer het, is die probleem binne ‘n paar minute
opgelos. Dit is ‘n plesier om met mense te werk wat so ‘n goeie
diens lewer, en ek wil graag die 2 dames komplimenteer!”
Erica Viljoen - Navorsings
Verpleegkundige, Farmovs-Parexel, Bloemfontein
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