Latest Newsletter

Newsletter Archive Travel Stories of Destinations Travel Information Testimonials Meet our Staff
 

To subscribe to our monthly newsletter, please send an e-mail to info@etniquetravel.co.za

 

“One of the secrets of maintaining a good attitude is valuing people”

Newsletter 66  |  April 2007

P.O. Box 13600, NOORDSTAD, 9302          E-mail: info@etniquetravel.co.za
Tel: (051) 406 2500                    Fax: (051) 436 3793


AFTER HOURS EMERGENCY TELEPHONE NUMBER:  083 461 2561

Featured Article:
 

A GOLD CARD ONLY FOR SERVICE EXCELLENCE!

 

In the marketing world the concept of formal marketing principles have been adapted to a more informal grapevine or by word of mouth concept. By now, everybody in the Central Region of South Africa knows about the new buzz-word WOMF (Word of mouth Forum). At SURE ETNIQUE TRAVEL we whole-heartedly support OFM in their effort to improve companies’ attitudes and perceptions towards a better and a more professional approach of quality service.

With your assistance, we at SURE ETNIQUE TRAVEL, will also have a column in our newsletter applauding special efforts in the industry by a thumbs-up GOLD CARD; but also expressing our dismay towards poor service and a lack of professionalism by a thumbs-down RED CARD.

Please assist us by means of your inputs and comments on your experiences, with specific reference to the travel industry, for instance, airports, airlines, hotels, restaurants, tour operators and obviously also how we at SURE ETNIQUE TRAVEL are performing in comparison with our competitors in the industry.

- Johann Beukes

Travel Stories:
 

JAPAN:  Scenic Wonderland

 

When thinking about Japan, one usually focuses on its large high-density cities, its expansive transportation systems, or its huge industrial inputs, but seldom on its scenic beauty. Japan is a diverse country, comprising contrasts of historic legacies and modern technologies, of ultra-modern bustling cities like Tokyo, Nagoya, Kobe and Osaka versus a Kyoto or Kumamoto as very traditional places, of mountains and the sea, of fire and ice (active volcanoes and snow-capped peaks).

The three examples of natural heritage sites (nihon sankei), and selected many centuries ago, are found on Honshu Island, the central and largest of the four main islands. However, Matsushima (bay of dozens of pine-clad islets), Miya-jima (Sacred Island with Shrine and floating Torii) and Amanohashidate (Pine-tree covered Sand Bar) are to be found off the beaten track of thousands of tourists.

JAPAN / NIPPON

We were privileged to have visited all during our recent visit to Japan. We decided to take up the challenge to travel across the Nippon Islands, using the Shinkansen (high-speed bullet trains) out of Tokyo. Obviously we were faced with the language barrier, especially in the countryside, but found the challenge quite interesting and the experience worth the while.

We left Tokyo central station on the Tohoku Shinkansen  on a two hour’s journey northwards to Sendai. The Japan Rail Pass enabled us at Sendai to convert to the Senseki JR line to Hon-Shiogama, where we boarded a boat on a 50 minute scenic cruise and passed some 260 pine-covered islets on route to Matsu-shima Bay. This bay-area is cherished for both its stunning island archipelago and its wealth of cultural and historical sights.

   

A surreal fantasy unfolds as green searchlights illuminate the water’s surface at dusk, silhouetting the islands in the distance. Enjoy sunset cruising in the Matsushima Bay with a refreshing ocean breeze while sipping sake in typical Japanese style.

At the end of the 17th century, the master of Haiku poetic literature, Matsuo Basho, visited the Bay and gave it the highest possible praise for its beautiful scenery in his book of journey, Okuno Hosomichi.
 
 

   

The stay at the Matsushima Century Hotel  was hospitable and the true experience of traditional Japanese cuisine divine: sasa-kamaboko (a white fish baked in bamboo), tempura (batter-deep-fried seafood or vegetables), tamago-yaki (local style omelette) and teppanyaki (beef and vegetables grilled at table); needless to say, most of the traditional seafood is served raw (sashimi-style, like scallops, clams, eel and sea urchins), but with the different sauces accompanying the dishes, although very different , it tastes great!

At sunrise the next morning, on a leisure walk, we crossed the beautiful 250 meters pedestrian red bridge to the islet of Fukura-jima with a Zen temple, dating back to the 8th century.

   

Tranquility prevails in this paradise where you walk under lanes of cherry blossoms and enjoy the reflections of swans and boats in the pristine clear waters of the bay. This is a place to meditate and recap, on the real purpose of life…

It often happens that, on an excursion, you come across a gem, no-where documented in travel books: the Kyohei Fujita Museum of Glass nearby is such an architectural jewel of light and reflection.

 

Our return journey to Tokyo, en route Hiroshima, started at the Matsushima Kaigan station, on the edge of the town. Trains depart every 20 minutes back to Sendai, but the fact that there is no vertical lift, leaves only the one option of carrying your suitcases up to the first floor platform yourself: some 49 steps! 

 

An express train journey on both the  Akita and Tokaido Shinkansen  took us less than 5 hours to cover the 1200 kilometers, where our friendly voluntary guide, Tateshi, met us on platform 12 of Hiroshima station. In Japan a guild of voluntary guides exists to assist foreign visitors in various centres; they can speak English and assist with the sites and attractions of their region. We made contact through e-mail with both Yuki in Tokyo and Tateshi in Hiroshima before we left South Africa. He was born only some two months after the horrifying A-bomb attack on Hiroshima during August 1945, and his mother was the soul survivor of their family. The visit to the Peace Memorial Park was one of the most moving experiences of our lives. (We will tell of this visit in another edition).

Late afternoon the three of us left for the island of Miya-jima, about 70 minutes by tram to Miyajima-gúchi terminal and the cross by a 10 minute’s ferry cruise to the island. (Both transportation systems are free if included in a JR Rail Pass).

This is the best way to approach the island and have a most striking view of the brightly red-coloured torii welcoming visitors to the sacred Itsukushima-jinja shrine.

We stayed at the Iwaso Ryokan, secluded in the park in full bloom with cherry blossoms, at the foot of Mount Mise-san, and known for the quality of its food and the hospitality of its kimono-dressed staff. The Ryokan is a traditional Japanese style of accommodation, serving only Japanese food in your tatami-room (straw-matting).  Slippers were offered at the genken (entrance) and your shoes have to be left outside the tatami. After sharing a local Asahi biru (beer) with us in our room (traditional way of hospitality) and explaining the comprehensive menu of food to be served in our room later, Tateshi left for home. When entering the room, the two kimono-dressed ladies who served our food, greeted us by saying ojama-shi-mass  which literally means “I am disturbing you / I am impolite”; in return we had to respond by saying itadaki-mass (“I receive”) and when we finished we expressed our appreciation with gochiső-sama deshta (“it was a feast!”). It was very interesting to note their immediate and positive response, if you as a foreigner, show respect to their Japanese etiquette and customs.

   

The main reason to visit Miya-jima is the ancient shrine, an UNESCO World Heritage Site. Although a sea god cult likely practiced here since the emergence of Japanese civilization in the 6th century AD, it was not until Taira-no-Kiyomori commissioned the construction of the grand shrine here that Itsukushima-jinja took on its present incarnation.

Since the object of worship is the island itself, the shrine is set on a series of raised piers by the seaside, the reason why it is called the “floating shrine”. Also, the shrine is famous for its bugaku dances, exceedingly rare in modern Japan, with elaborate and colourful costumes; the movements of the dancers are slow and set to traditional atonal Japanese music. Deer are protected as divine messengers of the shrine and roam all over the island and in the town.

   

On a bluff, among cherry blossoms, and overlooking the shrine, is the five storey pagoda, Goju-no-to. This is one the best preserved pagodas in Japan. A cable car in Momijidani Park goes to the summit of Mount Misen, with its superb views of the Inland Sea and many islands.

Seven wonders are found on Mt Misen: of which the sacred fire, Kiezu-no-hi, has been burning for over a thousand years. An enormous pot named Keizu-no-Reikado is said to have been simmering ever since the fire was lit; drinking tea made from its boiling water is said to cure all kinds of illnesses… 

Later the afternoon we returned to Hiroshima on the fast ferry, and connect from the pier to the Shinkansen station, where we boarded the Sanyo Shinkansen for Osaka. About two hours north by Discovery Express, on the Miyatsu Bay  is Amanohashidate, “the bridge of heaven”, a 4 kilometer sand bar studded by pine trees and separating the bay from Asoumi lagoon.

   

According to ancient Japanese mythology, Amanohashidate is the spot where the gods conceived the Japanese islands. On arrival at the station, we walked down to the pier and took a boat across the lagoon to the base of Kasamatsu Park from where we took a cable car to the hilltop summit: a splendid view of the whole bay awaited us.

 

Again we realised that, if you take a little extra trouble and visit those special sites, often off the beaten tourist track, you will be rewarded: you have experienced another face of an otherwise very clinical Japan.

 - Johann & Monique


 

   
Letters from our Customers:
   

BIG BRAG

   

The following are examples of satisfied clients saying more than just thank you.

  • “Marič, baie dankie vir jou e-pos en die "welkom terug" boodskap! Holland was heerlik gewees met die mees fantastiese weer waarvoor ek kon gehoop het! Dankie vir al die reelings en dinge. Dit het alles seepglad verloop.”
    Pieter le Roux - UFS, Bloemfontein

  • “Marič, ek wil net vir jou dankie vir sę vir al jou hulp tot nou toe met die span se visums en ekstra vlugreëlings.  Dit speel 'n belangrike rol in die bestuur van 'n span wat aan 'n internasionale kompetisie deelneem! Dankie vir die mooi manier hoe jy ons altyd help met krisisse en vir die geduld wat jy het wanneer besprekings en reëlings op die nippertjie moet verander. Wou net gesę het dat dit opreg waardeer word!”
    Ronel de Jager - Vrystaat Cheetahs (Edms) Beperk

Travel Tips:
   

SNIPPETS

   

SAA CUTS NEW ROUTES
With the exception of Munich and Kilimanjaro, all the new routes announced by SAA last November are up for review. Routes postponed indefinitely and under review are Buenos Aires, Chicago, Libreville (Gabon) Bamako (Mali), Pointe Noire (Congo) and Rio de Janeiro. SAA will introduce three additional flights to its daily operations to Sao Paulo in July, which it says, will substantially improve connectivity to Argentina. SAA admitted that though revenue had grown 10%, costs had grown more and the loss-making trend (a loss of R650m in the first half of the current year) had continued into the second half.

GOODBYE, GULF AIR . . .
Gulf Air has officially announced that it will definitely stop its “heavily loss-making” services to Johannesburg - the last flight departing Johannesburg on June 30.

WANT TO BUY A TRAIN?
The five-star Blue Train is to go private and bidding opens before the end of the month!!

   

 

   
   

Thumbs up - a Gold Card!

   

During our recent visit to Japan, we made use of Yuki Hidaka and Tateshi Okamasu, both volunteer guides in Tokyo and Hiroshima respectively.  They went out of their way and walked the extra mile by introducing us to their country and its people. Systematized Goodwill Guide Groups, comprising mostly of students, housewives and retirees, are engaged in different locations throughout Japan in a variety of volunteer activities using their foreign language skills. As volunteers they are ready and willing to assist overseas visitors with the day-to-day activities and technicalities of travelling in a foreign country.

   
   

Thumbs down - a Red Card?

   

Not only our own South African custom officials, but also the grumpy and rude immigration officials awaiting us in both arrival and departures halls at Sydney International Airport; most of them of foreign-birth, with little or no love lost towards their new country! Why is it that the first contact person in a foreign country, is most of the time a poor ambassador to their country?

   
Travel Menu:
   

ETNIQUE MENU

   

NEVER TO BE REPEATED SPECIAL CRUISE OFFERS . . .
(EXCLUDING FLIGHT ARRANGEMENTS)

  • ALASKA  :  INSIDE PASSAGE
    7 NIGHT SAILINGS FROM SEATTLE RETURN
    ONBOARD THE SUN PRINCESS IN MAY 2007

    FROM $789 PER PERSON SHARING IN A BALCONY CABIN

    ** EXCLUDES PORT CHARGES OF APPROXIMATELY $210 P/P

____________________________________________________________________________________

  • GREEK ISLES
    12 NIGHT CRUISE FROM ROME TO VENICE
    ONBOARD THE STAR PRINCESS IN OCTOBER & NOVEMBER 2007
    FROM $1399 PER PERSON SHARING IN AN INSIDE CABIN


    ** EXCLUDES PORT CHARGES OF APPROXIMATELY $300 P/P

____________________________________________________________________________________

  • HAWAII
    20 NIGHT CRUISE FROM LOS ANGELES RETURN
    ONBOARD THE REGAL PRINCESS IN MAY 2007
    FROM $1099 PER PERSON SHARING IN AN INSIDE CABIN

    **  EXCLUDES PORT CHARGES OF APPROXIMATELY $400 P/P

____________________________________________________________________________________

  • ALL CRUISES ARE SUBJECT TO AVAILABILITY.

  • PRICES ARE PER PERSON SHARING AN INSIDE CABIN AND EXCLUDE PORT CHARGES, CONNECTING FLIGHTS, SHORE EXCURSIONS, GRATUITIES AND GOVERNMENT TAXES

____________________________________________________________________________________

  • NATIONWIDE SPECIAL - JNB / LONDON GATWICK / JNB
    R5 217

    SALES PERIOD : 17 APRIL TO 30 NOVEMBER 2007
    TRAVEL PERIOD : 12 JUNE AND 30 NOVEMBER 2007
    DEPARTURES : EX JOHANNESBURG ON TUESDAY ONLY
    RETURN EX LONDON GATWICK ON TUESDAYS ONLY

____________________________________________________________________________________

  • EMIRATES SPECIAL - JNB / LONDON / JNB
    R5 600

    SALES PERIOD : 01 MAY 2007 TO 30 JUNE 2007
    TRAVEL PERIOD : 01 JUNE 2007 TO 30 JUNE 2007
    ONE FREE STOPOVER PERMITTED IN DUBAI
     

  • JNB / DUBAI / JNB
    R5 550

    SALES PERIOD : 01 MAY 2007 TO 31 JULY 2007
    TRAVEL PERIOD : 01 JUNE 2007 TO 31 JULY 2007
     

  • JNB / PERTH / JNB
    R7 250

    SALES PERIOD : 01 MAY 2007 TO 31 JULY 2007
    TRAVEL PERIOD : 01 JUNE 2007 TO 31 JULY 2007

    ONE FREE STOPOVER PERMITTED IN DUBAI

____________________________________________________________________________________

  • ALL FARES ARE SUBJECT TO CHANGE AND CAN BE WITHDRAWN BY AIRLINE WITHOUT PRIOR NOTICE

  • SPECIAL CONDITIONS APPLY : PLEASE CONSULT ALL RULES

  • RESERVATIONS ARE SUBJECT TO AVAILABILITY OF SEATS IN SPECIFIC CLASS

  •  INTERNATIONAL FARES EXCLUDE AIRPORT TAXES

 

Sure Etnique Travel
2001-2009
Terms & Conditions

This section of the Sure Etnique Travel website is hosted, designed & maintained by 123 Internet