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“One of the secrets of
maintaining a good attitude is valuing people”
Newsletter 66 | April 2007

P.O. Box 13600, NOORDSTAD, 9302 E-mail:
info@etniquetravel.co.za
Tel: (051) 406 2500
Fax: (051) 436 3793
AFTER HOURS EMERGENCY TELEPHONE NUMBER:
083 461 2561
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A GOLD CARD ONLY FOR SERVICE
EXCELLENCE! |
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In the marketing world the
concept of formal marketing principles have been adapted to a more
informal grapevine or by word of mouth concept. By
now, everybody in the Central Region of South Africa knows about the
new buzz-word WOMF (Word of mouth Forum). At
SURE
ETNIQUE TRAVEL we
whole-heartedly support OFM in their effort to improve companies’
attitudes and perceptions towards a better and a more professional
approach of quality service.
With your assistance, we at
SURE ETNIQUE TRAVEL,
will also have a column in our newsletter applauding special efforts
in the industry by a thumbs-up GOLD CARD; but also expressing
our dismay towards poor service and a lack of professionalism by a
thumbs-down RED CARD.
Please assist us by means of your inputs
and comments on your experiences, with specific reference to the
travel industry, for instance, airports, airlines, hotels,
restaurants, tour operators and obviously also how we at
SURE ETNIQUE TRAVEL
are performing in comparison with our competitors in the industry.
- Johann Beukes
When thinking about Japan,
one usually focuses on its large high-density cities, its expansive
transportation systems, or its huge industrial inputs, but seldom on
its scenic beauty. Japan is a diverse country, comprising contrasts
of historic legacies and modern technologies, of ultra-modern
bustling cities like Tokyo, Nagoya, Kobe and Osaka versus a Kyoto or
Kumamoto as very traditional places, of mountains and the sea, of
fire and ice (active volcanoes and snow-capped peaks).
The three examples of natural heritage sites (nihon sankei),
and selected many centuries ago, are found on Honshu Island, the
central and largest of the four main islands. However,
Matsushima (bay of dozens of pine-clad islets),
Miya-jima (Sacred
Island with Shrine and floating Torii) and Amanohashidate
(Pine-tree covered Sand Bar)
are to be found off the beaten
track of thousands of tourists.
JAPAN / NIPPON
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We were privileged to have visited all during our recent visit
to Japan. We decided to take up the challenge to travel across
the Nippon Islands, using the Shinkansen (high-speed bullet
trains) out of Tokyo.
Obviously we were faced with the language barrier, especially in
the countryside, but found the challenge quite interesting and
the experience worth the while.
We left Tokyo central station on the Tohoku Shinkansen
on a two hour’s journey northwards to Sendai. The Japan Rail
Pass enabled us at Sendai to convert to the Senseki JR line to
Hon-Shiogama, where we boarded a boat on a 50 minute scenic
cruise and passed some 260 pine-covered islets on route to
Matsu-shima Bay.
This bay-area is cherished for both its stunning island
archipelago and its wealth of cultural and historical sights.
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A surreal fantasy unfolds as green searchlights illuminate the
water’s surface at dusk, silhouetting the islands in the distance.
Enjoy sunset cruising in the Matsushima Bay with a refreshing ocean
breeze while sipping sake in typical Japanese style.
At the end of the 17th century, the master of Haiku
poetic literature, Matsuo Basho, visited the Bay and gave
it the highest possible praise for its beautiful scenery in his
book of journey, Okuno Hosomichi.
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The stay at the Matsushima Century Hotel was hospitable
and the true experience of traditional Japanese cuisine divine:
sasa-kamaboko (a white fish baked in bamboo), tempura
(batter-deep-fried seafood or vegetables), tamago-yaki
(local style omelette) and teppanyaki (beef and
vegetables grilled at table); needless to say, most of the
traditional seafood is served raw (sashimi-style, like
scallops, clams, eel and sea urchins), but with the
different sauces accompanying the dishes, although very
different , it tastes great!
At sunrise the next morning, on a leisure walk, we crossed the
beautiful 250 meters pedestrian red bridge to the islet of
Fukura-jima with a Zen temple, dating back to the 8th
century.
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Tranquility prevails in this paradise where you walk under lanes
of cherry blossoms and enjoy the reflections of swans and boats
in the pristine clear waters of the bay. This is a place to
meditate and recap, on the real purpose of life…
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It often happens that, on an excursion, you come across a gem,
no-where documented in travel books: the Kyohei Fujita Museum of
Glass nearby is such an architectural jewel of light and
reflection.
Our return journey to Tokyo, en route Hiroshima, started at the
Matsushima Kaigan station, on the edge of the town. Trains depart
every 20 minutes back to Sendai, but the fact that there is no
vertical lift, leaves only the one option of carrying your suitcases
up to the first floor platform yourself: some 49 steps!
An express train journey on both the
Akita
and Tokaido Shinkansen took us less
than 5 hours to cover the 1200 kilometers, where our friendly
voluntary guide, Tateshi, met us on platform 12 of
Hiroshima station. In Japan a guild of voluntary guides exists to
assist foreign visitors in various centres; they can speak English
and assist with the sites and attractions of their region. We made
contact through e-mail with both Yuki in Tokyo and Tateshi in
Hiroshima before we left South Africa. He was born only some two
months after the horrifying A-bomb attack on Hiroshima during August
1945, and his mother was the soul survivor of their family. The
visit to the Peace Memorial Park was one of the most moving
experiences of our lives. (We will tell of this visit in another
edition).
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Late afternoon the three of us left for the island of
Miya-jima, about 70 minutes by tram to Miyajima-gúchi
terminal and the cross by a 10 minute’s ferry cruise to the island.
(Both transportation systems are free if included in a JR Rail
Pass).
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This is the best way to approach the island and have a most
striking view of the brightly red-coloured torii
welcoming visitors to the sacred Itsukushima-jinja shrine.
We stayed at the Iwaso Ryokan, secluded in the park in
full bloom with cherry blossoms, at the foot of Mount Mise-san,
and known for the quality of its food and the hospitality of
its kimono-dressed staff. The Ryokan is a traditional
Japanese style of accommodation, serving only Japanese food in
your tatami-room (straw-matting). Slippers were offered
at the genken (entrance) and your shoes have to be left
outside the tatami. After sharing a local Asahi biru
(beer) with us in our room (traditional way of hospitality)
and explaining the comprehensive menu of food to be served in
our room later, Tateshi left for home. When entering the room,
the two kimono-dressed ladies who served our food, greeted us by
saying ojama-shi-mass which literally means “I am
disturbing you / I am impolite”; in return we had to respond by
saying itadaki-mass (“I receive”) and when we finished we
expressed our appreciation with gochiső-sama deshta (“it
was a feast!”). It was very interesting to note their immediate
and positive response, if you as a foreigner, show respect to
their Japanese etiquette and customs.
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The main reason to visit Miya-jima is the ancient shrine,
an UNESCO World Heritage Site. Although a sea god cult likely
practiced here since the emergence of Japanese civilization in
the 6th century AD, it was not until
Taira-no-Kiyomori commissioned the construction of the grand
shrine here that Itsukushima-jinja took on its present
incarnation.
Since the object of worship is the island itself, the shrine is
set on a series of raised piers by the seaside, the reason why
it is called the “floating shrine”. Also, the shrine is famous
for its bugaku dances, exceedingly rare in modern Japan,
with elaborate and colourful costumes; the movements of the
dancers are slow and set to traditional atonal Japanese music.
Deer are protected as divine messengers of the shrine and roam
all over the island and in the town.
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On a bluff, among cherry blossoms, and overlooking the shrine,
is the five storey pagoda, Goju-no-to. This is one the
best preserved pagodas in Japan. A cable car in
Momijidani
Park
goes to the summit of
Mount Misen,
with its superb views of the
Inland Sea and many islands.
Seven wonders are found on Mt Misen: of which the sacred
fire, Kiezu-no-hi, has been burning for over a thousand
years. An enormous pot named Keizu-no-Reikado is said to
have been simmering ever since the fire was lit; drinking tea
made from its boiling water is said to cure all kinds of
illnesses…
Later the afternoon we returned to Hiroshima
on the fast ferry, and connect from the pier to the Shinkansen
station, where we boarded the Sanyo Shinkansen for
Osaka.
About two hours north by Discovery Express, on the Miyatsu
Bay is Amanohashidate, “the bridge of
heaven”, a 4 kilometer sand bar studded by pine trees and
separating the bay from Asoumi lagoon.
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According to ancient Japanese mythology, Amanohashidate
is the spot where the gods conceived the Japanese islands. On
arrival at the station, we walked down to the pier and took a
boat across the lagoon to the base of
Kasamatsu
Park
from where we took a cable car to the hilltop
summit: a splendid view of the whole bay awaited us.
Again we realised that, if you take a little extra trouble and visit
those special sites, often off the beaten tourist track, you will be
rewarded: you have experienced another face of an otherwise very
clinical Japan.
- Johann & Monique
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Letters from our Customers: |
The following are examples of satisfied clients saying more than
just thank you.
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“Marič, baie dankie vir jou e-pos en die "welkom terug" boodskap!
Holland was heerlik gewees met die mees fantastiese weer waarvoor ek
kon gehoop het! Dankie vir al die reelings en dinge. Dit het alles
seepglad verloop.”
Pieter le Roux - UFS, Bloemfontein
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“Marič, ek wil net vir jou dankie vir sę vir al jou hulp tot nou toe
met die span se visums en ekstra vlugreëlings. Dit speel 'n
belangrike rol in die bestuur van 'n span wat aan 'n internasionale
kompetisie deelneem! Dankie vir die mooi manier hoe jy ons altyd
help met krisisse en vir die geduld wat jy het wanneer besprekings
en reëlings op die nippertjie moet verander. Wou net gesę het dat
dit opreg waardeer word!”
Ronel de Jager - Vrystaat Cheetahs (Edms) Beperk
SAA CUTS NEW
ROUTES
With the
exception of Munich and Kilimanjaro, all the new routes announced by
SAA last November are up for review. Routes postponed indefinitely
and under review are Buenos Aires, Chicago, Libreville (Gabon)
Bamako (Mali), Pointe Noire (Congo) and Rio de Janeiro. SAA will
introduce three additional flights to its daily operations to Sao
Paulo in July, which it says, will substantially improve
connectivity to Argentina. SAA admitted that though revenue had
grown 10%, costs had grown more and the loss-making trend (a loss of
R650m in the first half of the current year) had continued into the
second half.
GOODBYE, GULF
AIR . . .
Gulf Air has
officially announced that it will definitely stop its “heavily
loss-making” services to Johannesburg - the last flight departing
Johannesburg on June 30.
WANT TO BUY A
TRAIN?
The five-star
Blue Train is to go private and bidding opens before the end of the
month!!
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Thumbs up - a
Gold Card! |
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During our
recent visit to Japan, we made use of Yuki Hidaka and Tateshi
Okamasu, both volunteer guides in Tokyo and Hiroshima
respectively. They went out
of their way and walked the extra mile by introducing us to
their country and its people. Systematized Goodwill Guide
Groups, comprising mostly of students, housewives and retirees,
are engaged in different locations throughout Japan in a variety
of volunteer activities using their foreign language skills. As
volunteers they are ready and willing to assist overseas
visitors with the day-to-day activities and technicalities of
travelling in a foreign country.
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Thumbs down -
a Red Card? |
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Not only our own South African
custom officials, but also the grumpy and rude immigration
officials awaiting us in both arrival and departures halls at
Sydney International Airport; most of them of foreign-birth,
with little or no love lost towards their new country! Why is it
that the first contact person in a foreign country, is most of
the time a poor ambassador to their country? |
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NEVER TO BE REPEATED
SPECIAL CRUISE OFFERS . . .
(EXCLUDING FLIGHT
ARRANGEMENTS)
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ALL CRUISES ARE SUBJECT TO AVAILABILITY.
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PRICES ARE PER PERSON SHARING AN INSIDE CABIN AND EXCLUDE PORT
CHARGES, CONNECTING FLIGHTS, SHORE EXCURSIONS, GRATUITIES AND
GOVERNMENT TAXES
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EMIRATES SPECIAL - JNB / LONDON / JNB
R5 600
SALES PERIOD : 01 MAY 2007 TO 30 JUNE 2007
TRAVEL PERIOD : 01 JUNE 2007 TO 30 JUNE 2007
ONE FREE STOPOVER PERMITTED IN DUBAI
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JNB / DUBAI / JNB
R5 550
SALES PERIOD : 01 MAY 2007 TO 31 JULY 2007
TRAVEL PERIOD : 01 JUNE 2007 TO 31 JULY 2007
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JNB / PERTH / JNB
R7 250
SALES PERIOD : 01 MAY 2007 TO 31 JULY 2007
TRAVEL PERIOD : 01 JUNE 2007 TO 31 JULY 2007
ONE FREE STOPOVER PERMITTED IN DUBAI
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ALL FARES
ARE SUBJECT TO CHANGE AND CAN BE WITHDRAWN BY AIRLINE WITHOUT
PRIOR NOTICE
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SPECIAL
CONDITIONS APPLY : PLEASE CONSULT ALL RULES
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RESERVATIONS
ARE SUBJECT TO AVAILABILITY OF SEATS IN SPECIFIC CLASS
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INTERNATIONAL
FARES EXCLUDE AIRPORT TAXES
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